There is a danger in automatic POS software updates for retailers
Mark on January 9, 2013 8:13 AM
Like Apple, we give our customers control over the timing of updating their software. This is what small business retailers prefer. They do not want to find their software changed without control.
In one situation recently, a retailer using another POS software package found their software updated without their control and a bug introduced that caused considerable negative impact on the business and customer relations.
Retailers who do not control when their software is updated can experience significant disruption to their business that can take considerable time to discover and resolve.
It’s considered best practice for retailers to control when they update their software. We give our customers this choice.