On Christmas break
Mark on December 24, 2013 1:05 PM
The Tower Systems offices are now closed until 7am on December 27. All our after hours numbers and our senior management escalation numbers are live and ready to assist with urgent support queries. Our knowledge base and other online support tools remain accessible throughout.
We let our customers know last week by email and fax our Christmas / New Year schedule so there were no surprises
Update: our office was actually staffed through until 3pm today just to ensure that there weren’t any last minute calls.