In 2013 Tower Systems added even more newsagency customers to our newsagency software community. 2014 is also off to an excellent start
Size matters as demands on newsagency software increases. We demonstrate the value of size in our software updates and public advocacy for newsagents, we invest considerable to help the channel.
Here are practical ways we help colleague (we own newsagencies too) newsagents every day:
- A friendly help desk staffed 7am through to 6pm Monday to Friday and 7:30am to 3pm on Saturday. Local call numbers in Melbourne, Sydney, Brisbane, Adelaide and Perth.
- After-hours support available 24/7 through five mobile phone numbers.
- Free one-on-one training for every newsagency every year.
- Free new owner training.
- Mandarin and Cantonese language support for those who prefer this.
- Free hardware support for all h/w sold by us plus a 3-year on-site warranty for all HP h/w.
- Weekly free online live and interactive training workshops.
- Access to more than 130 professionally produced training videos for newsagents & staff.
- Free theft check service – we help newsagents uncover possible theft.
- Free business performance analysis service – we help you see growth opportunities.
With Tower Systems, paying software support is optional – WE DO NOT LOCK YOU OUT FROM YOUR SOFTWARE OR XCHANGEIT INVOICES IF YOU DECIDE TO NOT TAKE SUPPORT.
Call your local newsagency expert to learn more: NSW/ACT: Nathan Morrison – 0417 568 148; SA/WA: Tim Batt – 0401 833 917; VIC/TAS: Mike Hill – 0423 848 482; QLD/NT: Paul Slater 0434 365 789.