On the long overdue retirement of Ken Fergusson, pet shop software company Tower Systems has agreed acquisition terms for Tilltek Asia Pacific on the understanding that service and support for existing Tilltek customers is maintained for the foreseeable future.
Tilltek is in use primarily in pet shop businesses around Australia.
Tower Systems will assume full responsibility for the Tilltek software and customer service from this week.
“We will maintain the Tilltek software and support and back it with our national customer service team” commented Tower Systems Managing Director Mark Fletcher. “Our customer service people are being trained in Tilltek so that we can provide easy access to quality support and more easily those who want to switch to our Windows software.”
“I am thrilled to have found a place where Tilltek users can be confident of access to good software and service” commented Ken Fergusson, the owner of Tilltek. “I respect the people at Tower and am confident they will serve Tilltek customers well.”
The Tower Systems pet shop software is already in use in close to 40 pet shops around Australia and it accepts electronic invoice and stock file feeds from a range of pet suppliers.
The Tower pet shop software serves pet retailers in retail sales, stock control, shopper loyalty, theft control and accounting system integration.
Several Tilltek software users have recently switched to Tower Systems. The company can provide reference sites to speak to the experience and benefits of such a move.
FOR MORE INFORMATION:
Tower Systems owner: Mark Fletcher 0418 321 338 firstname.lastname@example.org
Tower Systems website: http://www.towersystems.com.au/pet-shops/