Bad POS software can really hurt a retail business. Wether it is the software itself that is bad or the backup support that is bad, the cost to the business can be harmful to the business bottom line.
Retailers waiting more than a few hours for a support query to be responded to or who have new inadequately tested software forced on them or who pay $3,000 a year or more for mediocre support or who cannot get access to easy to read reports of their own business data.
We have seen businesses improve dramatically following the installation of new POS software – replacing bad POS software. We are thrilled to have been part of these experiences.
In the last few weeks we have done this and the change to the business is wonderful and inspiring.
Our small business retail tip today is to be unafraid to replace bad POS software with good POS software.