The POS Software Blog

The POS Software Blog

News from Tower Systems about locally made POS software for specialty local retailers.

Helping out when other help desks are closed

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It is in this Christmas / New Year period when software companies that are actually open carry the load for others. We have taken calls that ought to have been handled by others yet could not be as they are closed.

Suppliers to small business retailers are notorious for this – for being closed when they should be open providing the customer service they claim to provide.

While we are happy to help, it is frustrating that lazy suppliers get a free ride from our generosity and the forgiving nature of our customers and their customers.

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By Mark
The POS Software Blog

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