Brisbane Gift Fair tomorrow!

Tower Systems is excited and ready for Gift HQ – the Brisbane Gift Fair that starts tomorrow morning. We have a wonderful stand with new software and plenty of business-building opportunities for gift and homewares retailers.

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Tower Systems coming to Christchurch Gift Fair

We are thrilled to announce that Tower Systems has been accepted into the Gift Fair in Christchurch New Zealand next month.

On our stand we will be showing the very latest release of our gift shop software. This will be software that is only in beta release by the time of the fair. Yes, it is very new.

We are excited for the opportunity to reach out to New Zealand gift and homewares shops, their suppliers and others who will travel to Christchurch for this terrific trade show.

With many customers already using our POS software in New Zealand in the jeweller, bike retail and gift shop channels, we look forward to catching up with plenty of customers and welcoming new friends to our New Zealand community.

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Gift shops loving Gift shop software @ $8 a day

gift-shop-software-posThe Tower Systems gift shop software pitch is simple: software designed specifically for gift shops with hardware with on site installation with on site training and with one year of live 24/7 support: $8 a day.

This solution from Tower Systems gets better with time too as the software is regularly updated – enhanced based on suggestions from customers.

With hundreds of gift shops using our gift shop software we have an excellent community of businesses from which to draw ideas and inspiration to help maintain our position as loved and respected gift shop software.

The $8 a day offer is available now and is exclusive to Tower Systems.

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Preparing for Reed Gift Fair Melbourne

reedgiftmelbThe Tower Systems gift shop software will be on show at the Reed Melbourne Gift Fair is a few weeks. This will be our first trade show for the year – our new gift shop software will be on show.

Promoted in the program for the fair published late in 2013 by Reed, Tower Systems is making a prominent statement about smart technology for gift shop management.

Helping gift retailers with electronic invoicing, electronic ordering, stock control, theft reduction, staff training, efficient selling and overall retail business management, the tower gift shop software will be a feature of the Reed Gift Fair for retailers keep to drive business efficiency and performance.

An additional benefit of this fair for us will be extending connections with gift shop suppliers.

We will be on stand K107.

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POS software helps gift shop owners buy stock at trade shows

We met up recently with a retailer using our gift shop software at a gift fair trade show and were thrilled to see them using our software at the fair to guide their buying. By having access to live sales data for a supplier when on their stand at the trade fair, this retailer was able to make decisions based on facts rather than emotion as is usually the case with trade show buying.

Retailers using our POS software can go to trade fairs with reports to guide buying or they can use their iPad or other tablet device to connect to the business live to produce reports. Either way, using real data to guide decisions is better for the business than relying on sales hype that is so prevalent on the trade show floor.

We encourage our customers to plan for trade shows so that their buying is fact based. Such decisions are more likely to be more beneficial for the business. Our software offers many tools to help make the trade show experience work better for the business.

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Basket data from gift shop software helps gift shops drive sales

A new breed of gift shop owner is using shopper basket data to make savvy business decisions. These business operators are running growth businesses – focused on business outcome success.  Typically, they are retail professionals running their businesses based n a well-considered business plan.

Whereas in the past many gift shop owners ran their businesses on a whim, today’s real success stories are businesses operating on principles of professional retailing.

Tower Systems is privileged to be working with several groups of such gift shop and homewares retailers, providing input on business plans, showing how our gift shop POS software can shine a light on business activity and unlocking other ideas for business improvement.

Working with such proactive retailers helps the Tower business and its software as much as it helps our customers. We are grateful for the openness at the core of these opportunities.

Thanks to a broad range of gift shops using the Tower software we are gaining experience from small, medium and large professional gift and homewares shop operations through this business development work.

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It’s easy to sell items without a barcode using POS software

Accurately selling inventory items without a barcode is easy with the Tower Systems Point of Sale software. A good example of where this is important is in the selling of single sheets of coloured paper and cardboard in newsagencies, stationery shops and craft shops.

While a retailer could put a barcode on the sheets, the adhesive could damage the product. So, being able to sell the items without a barcode is important.

Using the Tower Point of Sale software, retailers can easily sell items without a barcode thanks to clever touch screen setup. They can sell to whatever level they want including, in the case of cardboard, brand,colour, size and the like. This flexibility is very important for craft shops that want deep level stock control in their business. It speaks to the wonderful flexibility in the software.

Retailers of all types use the flexibility in the POS screen for selling items that cannot have a barcode for one reason or another.

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Who says retail is tough? Small business gift shops are growing!

We are thrilled to be partnering with gift shops that are growing – against the retail trends so often claimed on in the news. We have plenty of gift shop customers, using our gift shop software, who are expanding their businesses including opening new shops. Owners tell us that our gift shop software is part of the reason for their growth and expansion.

Using our latest gift shop software, retailers can expect to reduce the time spent managing their business, to make better quality business decisions, to encourage customers back more often and to see employees helping drive business success.

The proof of the accuracy of our sales pitch is in the growth we are seeing among retailers using our software. Their success is our success and we’re thrilled to see it.

Part of our success in the gift shop software space comes from the enhancements we continue to make to the software. Many of these are from suggestions from customers. Anything we can do to help make our software more valuable to our customers is good business for us.

So, in the face of media reports that retail is tough, there are good stories out there – if only journalists would chase them down and share them with the world.

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Tower Systems launches business assistance / round table discussions for and with gift shop owners

Tower Systems has launched a series of round table confidential business performance discussion opportunities for retailers using its gift shop software.  bringing together gift sop owners from various situations, these confidential sessions will encourage business discussion, sharing of insights and exploring of business growth opportunities.

The Tower role is to share business data and help the business owners make sense of this data in the context of their own situation. We will also provide the facilities including catering.

These free interactive face-to-face sessions are designed to help engaged gift shop owners to look at their businesses differently, in pursuit of greater success for the businesses. They are another way Tower Systems is adding value of the gift shop marketplace – helping gift shop owners and their suppliers to build stronger and more valuable  businesses.

We are grateful to be in a position that enables us to fund this service for the channel.

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Homewares shop software helps leverage Christmas sales

Homewares retailers using our Point of Sale software for homewares shops are using the software to drive sales this Christmas season. By engaging with our email, text, receipt and point of purchase marketing opportunities they are able to generate more business from existing shoppers and to help these shoppers bring more traffic in-store.

Our Homewares POS software users are also harvesting excellent customer data through the Christmas season, data they will leverage through 2013 for additional revenue.

By curating valuable business data using our POS software, retailers are able to identify and pursue business growth opportunities.  This in itself is a good reason for homewares retailers to use smart Point of Sale software to run their business … it’s more valuable than a generic software package.

The areas of our software homewares business owners and managers particularly appreciate are:

Catalogues … the ability to discount items between a date range as well as the ability to structure buy X and get Y and other catalogue type deals.

Hampers … the ability to package a number of items and or services together to create a new hamper or package deal item.    This is especially useful at seasonal times.  Hommewares store owners like that they can package up items and then break the package down if necessary.

Reorder control … with considerable capital invested in floor stock and many homewares suppliers offering a Just In Time supply chain, through our Homewares Software, homewares retailers are able to reduce their stock investment without reducing sales.

Customer Loyalty … rewarding customers for spending an above average amount in a set period enables homewares retailers to thank these high-value customers.  the flow on is good word of mouth for the business and more traffic.

Community connection … thanks to clever local marketing engagement opportunities, homewares retailer are able to support local community groups and thereby show strong community support credentials.

Gift cards … with professional designed and manufactured gift cards, our homewares retail customers are able to sell a gift when the shopper cannot find exactly what they are looking for.  Our in-house design service delivers access to gift cards which really set our customers apart.

In these and other areas, Tower Systems homewares retailers are accessing tremendous benefits and leveraging measurable growth.

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Tower Systems preferred POS software supplier to gift and homewares shops

Tower Systems is into its third year as a preferred supplier for members of  Australian Gift and Homewares Association.  AGHA members  can access our terrific gift shop management software at a special AGHA member price. They can also tap into specialist support services and business performance analysis services … plus access invoice and catalogue data from a range of suppliers.

Thanks to our relationship with the AGHA, gift shop owners benefit from our regular participation in trade shows and other AGHA industry events.  This demonstrates support for the retail channel and provides us with excellent networking and learning opportunities – both of which are vital to developing better software.

To access the special pricing available to AGHA members, please contact a local Tower Systems sales person.

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Ready for Reed Gift Fair in Sydney

Our team is ready for the Reed Gift Fair in Sydney that starts this weekend. Our stand is a departure from our most recent approach to trade shows.

For this fair we have created fresh collateral, specifically for a one-off use over the next four days starting tomorrow.

The photo shows the stand from this afternoon – others around us were still building their stands.

retailers selling gift and homewares products will easily see us as we merchandise retail management software in a unique way … in keeping with the professional merchandising we often see go gift and homewares stores.

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Ready for the Home & Giving Fair tomorrow in Melbourne

Tower Systems is thrilled to be featuring at the Home & Giving Fair in Melbourne again this year. As the software partner of the AGHA, the gift and homewares association, and a long-term support of this important gift and homewares trade show, we are excited for this weekend in Melbourne.

Starting tomorrow, we will have our very latest software solutions for gift and homewares retailers on show on our stand at the Home & Giving Fair. We will also be showing off our new collateral and a range of other benefits and features for these businesses. Plus, we will have one of our technical experts on the stand to provide fresh personal technical advice to any existing customer who stops by our stand.

From managing stock to connecting with suppliers to competing with online businesses to motivating employees … we have solutions for gift and homewares retailers which are well established and have been proven to be successful.

What we are looking forward to the most is the great retail stories. Trade shows like this are always full of good stories from retailers and retail employees who are having a great time. The stories fly in the face of negative stories about retail which media outlets tend to report. There is no doubt that a highlight for us of the Home & Giving Fair will be success stories we hear from our customers and from sales prospects.

Starting tomorrow on our stand we will be busy – we’re excited and grateful for the opportunity.

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New Software for gift and homewares shops marketing collateral

Our in-house creative team has been working on a complete replacement of the marketing collateral used to promote our software in trade journals, brochures and at trade shows. The first airing of the new collateral will come in Gift and Homewares industry publication Giftrap with this advertisement.

This ad is a tease of a broader collateral package representing our retail management software. We are using colours and visual themes which are very current for the age range we are targeting with our marketing.

Too often software companies create advertising which looks like word art from twenty years ago. Our in-house team is showing off their skill by professional representing Tower in a fresh, visual accessible and creative way … like our software.

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Homewares retailers reporting good retail sales growth

Homewares retailers using our Point of Sale software are reporting strong year on year retail sales growth. While the media reports retail doom and gloom, we are hearing of retail sales growth from many small business retailers.

Homewares retailers are reporting particularly good numbers. This has been put down to continued strong interest in home cooking and entertaining as a result of a slew of popular television programs.

From the businesses we speak with and the data we see, success in homewares retailing is a result of good business management decisions based on accurate business data.

Businesses which struggle are more likely to be businesses where stock is ordered manually, customers are not rewarded and employee performance is not tracked.  Our homewares software does these things and plenty more as it helps homewares businesses drive business growth on a range of fronts.

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Homewares shop Point of Sale software helps retailers better serve collectors

Collectors are important to homewares shops. But not your traditional collectors.  No, these are people who purchase pieces to a dinner set, a cutlery set or some other home ware or home furnishing set over time as they complete the look in their home.

Thanks to the customer management, loyalty marketing and other terrific tools in our homewares management software, homewares retailers are bale to make the most of the collector opportunity.

In our work with homewares retailers we are able to provide not only excellent business management software but also smart retailing experience and knowledge on how to make the most of the opportunity for retailers in this space.

Local homewares businesses are able to beat major national retailers if they embrace the collector opportunity professionally on then shop floor and back this up with good business management practices … that is where our Point of Sale software kicks in, delivering good tools for retailers.

We serve homewares retailers from small businesses through to larger multi-store operations covering a range of communities.

Our success in this specialist retail niche comes from our embracing not only of the retail niche but also of its suppliers, working with them and sharing with them in a way that benefits the retailers and from them on to the shoppers.

This is good software development and raining in play, serving our customers so that they can serve their customers.

Tower Systems is an Australian software company serving in excess of 2,500 small and independent retailers in Australia, New Zealand, Fiji, Papua New Guinea The Cook Islands and several other countries.  The company also operates several retail businesses, providing it with personal and practical retail experience through which it can better understand the needs of its customers.

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Homewares retailers benefit from Point of Sale software

Homewares retailers using our Point of Sale software for homewares shops are using the software to drive sales in a tough retail environment. By engaging with our email, text, receipt and point of purchase marketing opportunities they are able to generate more business from existing shoppers and to help these shoppers bring more traffic in-store.

Homewares retailers have more opportunities than many other retailers in that shoppers often build collections over time. There is where our software can help but keeping the business in touch with shoppers as they go about their build.

By curating valuable business data using our POS software, retailers are able to identify and pursue business growth opportunities.  This in itself is a good reason for homewares retailers to use smart Point of Sale software to run their business … it’s more valuable than a generic software package.

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Homewares Retail Software Connects With Homewares Suppliers

With more homewares suppliers keen to connect with retailers through our homewares shop software, we are able to shorten the time it takes from placement of order through to inventory getting the shelves of homewares shops.

A more efficient supply chain benefits both homewares retailers and homewares suppliers.

Our homewares shop management software plays a key role in helping retailers and suppliers to access these time and financial benefits.

The facilities we provide in our software and the services we provide to back these up make it easy for suppliers and retailers in the homewares channel to connect with each other and improve efficiency around the supply chain.

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Point of Sale for Homewares Businesses Enhanced

Our Homewares Point of Sale software has been further enhanced recently with an update delivering new reporting and business management tools.  Severl of the enhancements were developed closely with homewares retailers and we are grateful for their help in developing a better understanding of these opportunities.

With the homewares retail channel strong and growing, from what we can see, there are terrific opportunities for growth in the run up to Christmas 2011.

the latest update will be supplemented with another update in a couple of months as part of our continuous improvement commitment to our retail partners.

Homewares retailers are using our software to manage sales, customer accounts, LayBys, inventory replenishment, employees, customer loyalty, business reporting and other areas.

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Helping Gift and Homewares Suppliers to Connect With Retailers

Our work with gift and homewares suppliers helping them deliver electronic invoices to gift and homewares retailers is delivering time-saving and business-building rewards, rewards which are beneficial to retailers and to the participating suppliers.

Connecting with back office systems from small wholesalers through to some of the largest suppliers to the gift and homewares channel, our work is enabling retailers to save time bringing in new inventory, reducing the cost of pricing errors and saving time on ordering stock.

This tighter electronic relationship between gift and homewares retailers and suppliers is delivering the classic win win.  We are thrilled to be the glue which is facilitating this.  Our work is pro-bono, for the overall good of the gift and homewares channel.

Bringing new suppliers on is easy.  We have a structured approach to data files to serve a diverse range of situations.  We are also able to connect with different back office systems from the small to the large.  Suppliers keen to explore accessing this connection should make contact with our Software Development Manager through our Head Office.

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Barcode Changes for Homewares Stores

In the next update to our Point of Sale software we will release greater flexibility for configuring barcode labels.  While developed specifically for retailers using our homewares software, we are releasing the change to other users.

While we already offer tremendous flexibility in the creation and management of barcode labels, this latest innovation will further enhance the offer for Tower Systems – thanks to what we have been able to discover from needs outlined by our homewares partners.

We will announce the details of the barcode configuration enhancements once the update is ready for commercial release.

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Loading Maxwell and Williams Electronic Invoices Helps Homewares Retailers

Homewares retailers have been able to load electronic invoices for Maxwell and Williams and other HAG Group products using our homewares software since 2009. We created the link with the help of people at HAG and in support for HAG retailers using our Homewares Software.

In addition to the tremendous time saving this link delivers for homewares retailers using our software, there are the benefits of more accurate business data, better quality business decisions and greater overall certainty around business processes.

We are grateful to HAG for facilitating our access to electronic invoices and to our Homewares retail customers for encouraging us in this innovation.

The latest release of our Homewares Software delivers even more facilities which will help homewares retailers access even more benefits. We have excellent plans for 2011 in the Homewares space -enhanced software facilities, additional supplier connections and other benefits we will detail here once they are released.

In the meantime, Homewares retailers continue to enjoy access to HAG electronic invoices through our Point of Sale software.

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New Point of Sale Software Helps Homewares Retailers

The latest release of our Homewares Software is helping homewares retailers to better compete in the current tough retail conditions.

Using the latest LayBy, Loyalty, Marketing, Special Orders and other facilities, Homewares retailers are able to use our software to provide the accurate and consistent customer service which is vital to business success.

Homewares retailers are finding our hamper facilities especially useful leading into Mother’s Day.  Some are also finding our marketing tools terrific for helping customers who want to collect full sets of items.

Habit is vitally important in retail, especially homewares retail.  Our Point of Sale software for Homewares businesses supports and assists habit based retail situations.

Watch for more Homewares driven software enhancements throughout 2011.

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Growing Homewares Software Use

One of our installation team completed another homewares software installation in regional Victoria last week.  This time it was a two-store installation.

Growing initially out of our work in the gift shop channel, homewares businesses have emerged as a unique retail channel of their own in the Tower Systems Point of Sale software user community.

Homewares businesses are using a unique mix of software facilities to drive their businesses.  It is exciting to see their level of engagement as they seek to extract maximum value from our software.  The areas of our software which they particularly appreciate are:

Catalogues … the ability to discount items between a date range as well as the ability to structure buy X and get Y and other catalogue type deals.

Hampers … the ability to package a number of items and or services together to create a new hamper or package deal item.    This is especially useful at seasonal times.  Hommewares store owners like that they can package up items and then break the package down if necessary.

Reorder control … with considerable capital invested in floor stock and many homewares suppliers offering a Just In Time supply chain, through our Homewares Software, homewares retailers are able to reduce their stock investment without reducing sales.

Customer Loyalty … rewarding customers for spending an above average amount in a set period enables homewares retailers to thank these high-value customers.  the flow on is good word of mouth for the business and more traffic.

Community connection … thanks to clever local marketing engagement opportunities, homewares retailer are able to support local community groups and thereby show strong community support credentials.

Gift cards … with professional designed and manufactured gift cards, our homewares retail customers are able to sell a gift when the shopper cannot find exactly what they are looking for.  Our in-house design service delivers access to gift cards which really set our customers apart.

In these and other areas, Tower Systems homewares retailers are accessing tremendous benefits and leveraging measurable growth.

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Homewares Software Helps Homewares Suppliers Drive Sales

Thanks to data links between homewares suppliers and homewares retailers, we are able to help both parties increase sales.  Retailers using our Homewares Software are able to feed sales data to their respective suppliers so that the suppliers are able to deliver stock using Just In Time principles and thereby reduce the floor stock cost for the retailers.

JIT principles work well in the homewares space where sales of dinner sets, crockery, cutlery, wine glasses and the like follow a pattern based on sales history.

Retailers using our Homewares software build reliable data over time and this data and the links to selected Homewares suppliers facilitates embracing JIT principles even for small retailers. The supplier link facilities are offered with security and confidence.  Smart suppliers use the data to build better and more valuable relationships with retail partners.

A small to medium homewares business can expect to reduce stock holding costs by thousands of dollars once Just In Time supply chain opportunities are implemented.  This money can be reinvested in the business.  The supplier benefits from a more certain and accurate supply model which is driven by accurate sales data.

Our homewares specific software provides a range of facilities for today;s homewares retailer including:

  • LayBy management.
  • Supplier comparison and management.
  • Range performance monitoring and management.
  • Customer loyalty tracking and marketing.
  • Customer special orders.
  • Hamper packaging and sales.
  • KPI tracking.
  • Fast seller reporting.
  • Supplier electronic invoices.
  • Streamlined product ordering.
  • Serial number tracking.
  • Warranty support.

Tower Systems is happy to work with any Homewares supplier on providing sales data and implementing JIT principles.

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