Fishing and outdoors retailers loving facilities in the Tower Systems software

The fishing and outdoors shop software from Tower Systems has won plenty of new fans in recent weeks with some terrific sales across the country.

Retailers are purchasing the software to handle:

  1. Sale of bait by weight.
  2. Manage rod and lure repairs.
  3. Manage the sale of packs / bundle / hampers.
  4. Sell fishing licences.
  5. Include local fishing spot information in receipts.
  6. Age check customers for appropriate product.
  7. Integrate with websites.
  8. Manage supplier electronic invoices.
  9. Integrate with Xero.

The Tower Systems Fishing and outdoors shop software does all this and plenty more. Plus, it will evolve further as our user community in this specialty retail channel grows.

Buoyed by excellent sales since the recent trade show, new voices in our community will help us add value to the Tower story in this space.

We are excited and grateful.

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FREE NEWSAGENCY MANAGEMENT WORKSHOPS FOR SMALL BUSINESS NEWSAGENTS

We are preparing material for the 2016 Newsagency of the Future series. This workshop will be completely fresh content, focused on the back half of 2016 and beyond. It will take into account trends in product channels in which we operate today, opportunities in new channels and structural changes newsagents can make to leverage the opportunities of change.

Whereas in the past I have used these sessions to get the attention of newsagents about changes coming, this session assumes everyone is aware of change because of what they are experiencing in their businesses. It looks to the future.

We see wonderful opportunities ahead as we disrupt our own businesses, breaking with tradition and not allowing our thinking to be constrained by a shingle of a bygone era.

We will share real data from newsagency businesses achieving double digit growth and explore with those attending how they are achieving this.

There will be opportunity for discussion around specifics as well as big-picture strategies.

Here are the dates organised so far. Click on any city to go to the online booking page for that event.

  1. Perth. June 14. 10am.
  2. Adelaide. June 15. 10am.
  3. Melbourne. June 20. 10am.
  4. Sydney. June 21. 10am.
  5. Brisbane. June 22. 10am.
  6. Hobart. June 23. 10am.

There is no cost.We are funding the venues and catering.

We appreciate some people outside capital cities might like me to do more regional sessions. This is challenging with my work and travel schedule for the Tower Systems and newsXpress businesses.

With the help of the video production team at Tower we will film a version of the session in the studio and make this available to all newsagents. We will do this after Hobart so we can address common questions asked through the sessions.

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NEW FREE POS SOFTWARE TRAINING ANNOUNCED FOR APRIL, MAY AND JUNE

Tower Systems is pleased to announce new free training opportunities for retailers using our POS software. Come a participate in as many of these free training workshops as you would like.

APRIL

Meeting Name: Understanding the End of Shift Reports.
Date: Wednesday 6th April
Time: 2:00PM
Description: Why is the End of Shift important? How do I check my settings are correct? What do the reports mean? And what parts of the report do I need to use for my accounting.

Meeting Name: Trouble free handling of Cartons and Boxes in your retail business using Tower Systems
Date: Wednesday 13th April
Time: 2:00PM
Description: Handle Cartons and Boxes of stock simply and easily. Especially useful if you sell singles and cartons of stock.

Meeting Name: How to handle non EDI invoices to keep stock accurate.
Date: Wednesday 20th April
Time: 2:00PM
Description: See how easy it is to process invoice’s manually for suppliers that do not send electronic invoices to help keep your stock figures accurate.

Meeting Name: Retailer software settings you will be shocked you have access to.
Date: Wednesday 27th April
Time: 2:00PM
Description: Help desk expert Colin Harris will show you settings you most likely don’t know exist that can help your enjoyment of the software

MAY

Meeting Name: Reports that will change your business
Date: Wednesday 4th May
Time: 2:00PM
Description: Reports in retailer that will help you drive sales and increase profit.

Meeting Name: How to Cut Theft in Your business
Date: Wednesday 11th May
Time: 2:00PM
Description: Protect yourself from the high costs associated with Staff and Customer Theft. Make the most of security features available in Retailer. Owners and Manager only.

Meeting Name: Getting Ready for EOFY
Date: Wednesday 18th May
Time: 2:00PM
Description: Get ready for End of Financial Year now. What you need to do and the reports you need to run.

Meeting Name: Stocktaking for EOFY
Date: Wednesday 25th May
Time: 2:00PM
Description: Doing a stocktake in retailer and what option works best for you.

JUNE

Meeting Name: How to discount easily for Seasonal Sales
Date: Wednesday 1st June
Time: 2:00PM
Description: Quickly and easily setup automatic discounts for seasonal sales using catalogues

Meeting Name: Getting Ready for EOFY
Date: Tuesday 7th June
Time: 2:00PM
Description: Get ready for End of Financial Year now. What you need to do and the reports you need to run.

Meeting Name: Stocktaking for EOFY
Date: Wednesday 8th June
Time: 2:00PM
Description: Doing a stocktake in retailer and what option works best for you.

Meeting Name: Getting Ready for EOFY
Date: Wednesday 15th June
Time: 2:00PM
Description: Get ready for End of Financial Year now. What you need to do and the reports you need to run.

Meeting Name: Stocktaking for EOFY
Date: Thursday 16th June
Time: 2:00PM
Description: Doing a stocktake in retailer and what option works best for you.

Meeting Name: Increase Sales Now! Start using Discount Vouchers.
Date: Tuesday 21st June
Time: 2:00PM
Description: Start using Discount Vouchers to grow your business. A great introduction to this great feature.

Meeting Name: Getting Ready for EOFY
Date: Wednesday 22nd June
Time: 2:00PM
Description: Get ready for End of Financial Year now. What you need to do and the reports you need to run.

Meeting Name: Stocktaking for EOFY
Date: Wednesday 29th June
Time: 2:00PM
Description: Doing a stocktake in retailer and what option works best for you.

Meeting Name: Getting Ready for EOFY
Date: Thursday 30th June
Time: 2:00PM
Description: Get ready for End of Financial Year now. What you need to do and the reports you need to run.

We will add more sessions as any of these fill up.

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POS SOFTWARE USER MEETINGS KICK OFF

IMG_7423 (1)We are thrilled with the start of our national tour of POS software user meetings and small business retailer networking sessions.

This photo is from launceston on Monday this week.

When was the last time your POS software company hosted a user meeting and consultation in Launceston? For too many POS software users in Launceston the answer would be never.

Tower Systems is proud to be offering these user meetings and immensely grateful to our customers for coming out to meet us.

Yesterday was Hobart. In a few minutes we kick off our first Melbourne session.

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Ready for the Sydney Gift Fair

Tower Systems is exhibiting its gift shop software at the Reed Gift Fair starting tomorrow morning. What is especially exciting is the launch of new software, never seen before, developed from scratch by Tower for the service of small and independent retailers like gift shops, newsagents, garden centres, toy shops and jewellers.

This new software is unlike anything in the Australian marketplace.

To see the new software, come visit the Tower Stand at the gift on stand: SS61. There, you will also be able to see our latest gift shop software. If you are a newsagent we will have our latest newsagency software.

We are very excited for the opportunities we will discover at the Gift Fair.

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Xero POS software link helps small business retailer cut accounting fees

The Xero POS software link from Tower Systems is driving excellent results for the growing community of engaged small business retailers. The most common experience is happiness at the time saved from faster access to data in Xero. This, coupled with the accuracy of the data helps to drive better decisions within the small business retailers using the Tower Systems POS software and Xero.

The Xero link to our POS software is available as a subscription service. It is another cloud based software implementation from Tower Systems – one of several developed by the company and released for customer use.

Recommended by professional accountants, Xero is ideal for small to medium sized businesses. The Xero approved integration offered by Tower Systems respects the professional approach of the two companies, ensuring that the link is tight, efficient and commercially useful.

Watch for more enhancements on this front as 2016 unfolds. We are excited for the opportunities through our relationship with Xero.

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Three questions retailers should ask when buying POS software

Comparing POS software is important for any retailer looking for solution for their business. Here are three questions we suggest any retail include in their list of questions:

  1. Will you block or hinder in any way whatsoever access to the software if I do not wish to pay an annual, monthly or any other regular fee?
  2. Is it easy to export any data from your software and do you document your file layouts to make this easy?
  3. Do I get to approve you accessing my computer or can you do this any time without my knowledge?

We have been helping retailers recently who would be better off today had they asked these questions of the company they paid thousands of dollars to.

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How POS software can help small business retailers in lease negotiations

POS software can do more for small business retailers than they may think. Good POS software, like that from Tower Systems, goes deep into the business, away from the sales counter, helping in many ways.

Help with lease negotiations.

Landlords want facts when negotiating new leases, especially if a tenant is seeking a change in terms. Thanks to the metrics in our POS software, our customers have ready access to accurate data such as shopper traffic, basket depth, shopper efficiency, space efficiency among others. These and other data points help retailers to be more informed in landlord negotiations.

Thanks to our retail experience we also help retailers assemble information from the POS software so retailers can put forward the best case possible. We have done this many times working with retailers in different channels and different retail situations and even talking directly to their landlord to provide certainty and confidence as to the accuracy and value of the business data.

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POS software helps retailers avoid out of stocks

toutofitemThe Tower Systems POS software helps retailers in a range of specialist retail channels to avoid product sell outs with reordering assistance through reports and other active functions in the software.

The smart retail management software also issues warnings on the POS transaction screen when selling an item for which stock on hand has reached a trigger point of concern as setup by the business.

Providing multiple touch points advising of an impending or existing out of stock can help retailers to manage inventory for greater profit. This has to be a goal for using POS software in any retail business.

Here at Tower Systems we back the facility with practical advice on how to use these facilities.

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Sunday retail small business management advice: grow sales with pick n mix options

Retailers using the Tower Systems Point of Sale software can easily offer discounts based on a mix of products selected by the customer. You could have a price for one, a different per unit price for two and an even more different price per unit for three.

This approach to pricing is flexible, easy to implement and business building.

Retailers are able to select pick n mix packs, volume packs and other collections of items with tremendous flexibility. This gives small and independent retailers tools and facilities equal to those used by major retailers.

Offering price flexibility is a terrific way small and independent retailers can grow their businesses.

Tower Systems offers free assistance to retailers on the setup of these marketing campaigns.

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Surge in pet stores embracing pet shop software

With four more pet shops signing on to install our Pet Shop Software in the last week, 2014 is continuing to be a terrific year in this important marketplace for us.

Using our specialist pet shop software, pet retailers can rely on supplier interfaces through electronic invoices, customer engagement through excellent loyalty facilities and business insights facilitating better business decisions based on valuable business data.

Pet retailers are helping to guide the next release of the Pet Shop Software thanks to engagement points established by Tower Systems to transparently seek customer feedback.

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Tyro broadband eftpos helps retailers cut mistakes and save time

Retailers and customers don’t like waiting for EFTPOS and credit card transactions to go through. Some can be slow. Years ago we partnered with Tyro broadband EFTPOS to deliver an integrated solution – making handling EFTPOS payments from within our spftware easier, faster and more accurate than a separate bank supplied terminal.

Our friends at Tyro have put together a free trial offer, to enable retailers to try Tyro for themselves and see the difference offered by Tyro and our smart integration of its benefits within our software. This offer for Tower Systems customers is being more into the Tyro community.

We like Tyro because it helps retailers eliminate keystrokes at the counter, process EFTPOS payments faster and reduce mistakes. Staff love it and this in itself helps the business. The commercial benefits are considerable.

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Retailers will switch to Tower Systems for a fresh approach to shopper loyalty rewards

Two months ago we quietly released new shopper loyalty facilities to a select group of our Point of Sale software beta release sites. The comprehensive data gathered through the trial shows that these new facilities are guiding changes in shopper behaviour, increasing the value of participating shoppers.

While we already offer a more traditional points based loyalty program, we wanted something completely different and genuinely fresh. Our new facilities, to be offered as an option with our software, do just that.

Our customers are able to provide shoppers with a reward to spend in-store right away. They can control the value of the spend and the items it is used to purchase. This is where the new facility is very clever.

Shopper feedback at trial sites indicates that this new loyalty program, as opposed to the traditional points offering, will get got shoppers making a conscious choice to purchase from the business what they may purchase from a supermarket or elsewhere.

The new loyalty facilities are backed up with excellent reporting tools, enabling retailers to manage the program with little time involvement and to track shopper behaviour.

The features of the new facilities are:

  • No shopper sign-up necessary to get them started.
  • Immediate rewards on offer fro first purchase – but accessed on next purchase.
  • Easy local settings available to newsagents to drive what is important to them.
  • No extra card for shoppers to carry.
  • Targets shorter term loyalty engagement – that visit or soon after.
  • Easy management of breakage.
  • A whole of business offer – i.e. not just targeting magazines or cards.
  • Hard for majors to replicate.
  • Easy harvesting of shopper contact details at point of redemption.

Data from beta sites indicates that these new loyalty could be a game changer for our current and future customers, especially in locally competitive situations.

The new facilities are in version 2.5 of our software.  This is expected to be commercially available late next week.

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Thomas Sabo stock files help jeweller software users

Jewellers using our jeweller software now have access to the latest stock file for Thomas Sabo products thanks to the work of our team in testing and ensuring that Thomas Sabo stock data is accurately reported. We have loaded:

  • Thomas Sabo Sterling Silver Collection
  • Thomas Sabo Sweet Diamonds Collection
  • Thomas Sabo Watch Collection

All 3 collections have stock files uploaded with AUD and NZD

The work bringing on the Thomas Sabo file is the latest work completed by Tower Systems for jewellers using its software and continues our commitment to helping jewellers make the most of their software.

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More options for handling newspaper home delivery account payment

Thanks to innovation in our newsagency management software, Tower Systems provides newsagents with a variety of options for handling newspaper account payment.

The options have been developed over years of work with distribution newsagents and navigating publisher driven changes in the management of newspaper customer data.

Using the Tower Systems newsagency management software, newsagents can:

  • Merge runs for distribution efficiency
  • Merge multiple customer databases into one
  • Manage wrapping efficiency
  • Establish a network of payment points – regardless of the software being used
  • Manage bigger groups of sub-agents (100+)
  • Eliminate paper by supporting in-vehicle technology
  • Connect management by enabling easy off site access to the software

When it comes to payment, distribution newsagents can manage this. They can also have any other newsagent collect payments for them anywhere.

Tower Systems currently serves in excess of 1,800 newsagents in a variety of situations including country, city, shopping centre, high street, retail only and delivery only.

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Shortlist of candidates for New Zealand role

It has been hard work but we have finally got to a shortlist of candidates for our New Zealand Business Development Manager role to be based out of Auckland.  We received applications from candidates with excellent skills and experience and have taken time to consider all as we developed our shortlist.

The result is a small pool of candidates with exciting experience and skills.  Next comes the interviews…

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Expert jeweller reports empower jewellers to better business understanding

The Tower Systems jeweller management software provides access to a suite of jeweller-specific reports developed in consultation with jewellers and their business managers. These reports present information the information jewellers want in a format they want.

While our jeweller software includes a host of general retail business performance reports, it is the jeweller specific reports that help jewellers better understand their businesses from their unique retail channel perspective.

What enhances the value of our jeweller software is the continued improvement of the software to serve evolving needs of jewellers. Every few months the software is enhanced without any cost for jewellers covered by the Tower AdvantageTM service.

Whether it is fast seller tracking to location specific performance reporting to repairs management, the jeweller reporting tools better inform jewellers of the performance of their business through data they have identified as being mission critical.

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Newsagency of the Future workshop in Townsville today

Our leadership position in the Australian newsagency channel has been on show over recent months as we have offered free access to our Newsagency of the Future workshop.  This two-hour workshop explores the health of the channel, considers international retail trends and offers newsagents some thoughts on a road ahead.

The workshop has already been attended by hundreds of newsagents, some Tower customers and some not.

The feedback has been wonderful as newsagents have engaged with the suggestions offered during the session. This was certainly a goal from the considerable investment on behalf of newsagents – to get them engaged proactively in their own future.

Tower Systems serves in excess of 1,800 newsagents and provides access to what is judged to be the industry standard newsagency software.

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How much should it cost to purchase a POS system for your retail business?

Purchasing a Point of Sale software system for a retail business should involve a thorough assessment of the costs associated with the system as well as the functionality and suitability for your retail business needs.

Sometimes, sadly, retailers purchase on price, chasing a cheap solution. Buying on price is risky as what is cheap today may not be cheap tomorrow, not when you take into account costs which may not have been disclosed.

Most businesses should be able to purchase a Point of Sale hardware and software solution for a few dollars a day. This is the best way to consider the cost regardless of whether you fund the purchase through leasing or not.

Make sure you find out what these costs and terms are for each system you contemplate:

  1. What is the purchase price of the software and what sort of licence is provided for this. For example, some systems come with a one-year use licence.
  2. What training is included in the price and for what time?
  3. What support is included in the price and for what time?
  4. What software updates are included in the price and for what time?
  5. What will be the on-going software support fee and is this mandatory? Will access to the software be blocked if I do not pay the software support fee?
  6. Are software support charges the same for all users of your software?
  7. If the retail business is sold what is provided to the new owner in terms of training? Is there a transfer fee?

Not all POS software companies charge the same prices and not the same to all customers.

Do your homework and assess the total cost of ownership over three or four years.

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