The POS Software Blog

The POS Software Blog

News from Tower Systems about locally made POS software for specialty local retailers.

CategoryUser Training

Tower Systems helps indie retailers improve sales counter throughput

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One of the free training courses we are running this year focuses on business efficiency and, in particular, shopper throughput efficiency at the sales counter.

Fast, accurate and personal sales processing at the counter is critical in any retail business. In small / indie businesses the challenge is complex in that these businesses are often not backed by corporate head offices where processes are studied and refined, and systemised.

Thanks to smart POS software, Tower systems makes it easy for small business retailers to improve efficiency without harming the shopper experience.

The free training courses we are offering cover this, in detail, and min a way that any retail business can leverage for theirs own experience.

Our training covers managing the counter, streamlining the sales process and leveraging terrific tools in our POS software that benefit shoppers, retail employees and the overall business itself.

We do it well, in a structured way and in a way that resonates with a host of niche retail businesses in the various retail channels in which we specialise.

The training is live, personal and interactive, enabling retailers to speak to their situation and for our experts to offer help that is tailored to their needs.

This training is part of our free weekly live training program for retail businesses using our POS software.

POS software user free online training

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We are kicking off our free online (live) training workshops on January 31 at 2pm with: Clearing stock and resetting for the new year. Find your dead stock and old seasonal stock, we will show you how to clear space for the new year and new products. Click Here to sign up.

Free POS software training helps small business retailers enjoy their software more

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Tower Systems offers the thousands of retailers using its POS software access to free one-on-one training in the use of its POS software.

Our customers can book and take as many of these POS software training sessions as they like.

The training can be on any topic related to the software. We have a catalogue of topics available. We also welcome topic requests from customers, all of which we will deliver.

The training is delivered by a training specialist with terrific retail experience.

We are proud to offer this service and to deliver it with consistency to our customers, to help them get the most possible from the use of our POS software in their business.

Booking the training is easy, hassle free.

This is real, we do it every day – free training for small business retailers using our POS software. Yes, free.

This is a Tower Systems advantage … and advantage for our retail business partners, those who use our POS software.

We are grateful to the support of our small business retailer community that enables us to provide this service and to have been providing this service for years.

The training itself is done over the phone, using a customer computer and their data, providing the customer the ability to learn by doing, to learn how and where they want to. We have found this works well in the small business environment.

Our approach also makes it easy for multiple team members in a business to learn their part, the part of the software that relates to their role. We can some days do training for four or five people in a single business. We are truly grateful for this because we know that the better someone knows the software the more they will get from it and the more they will love it and we are keen for people to achieve a place of love with our software.

Tower Systems is genuinely and acutely focussed on small business retailers in selected specialty marketplaces. We understand the importance of training and the value that can be derived from it for POS software customers.

FREE ONLINE POS SOFTWARE TRAINING WORKSHOP: FREE UP CASH IN YOUR BUSINESS.

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Wednesday November 7 @ 2pm. Free up cash in your retail business.

Each time we run this session attendees say they get plenty out of it. Our goal is to share insights, opportunities and ideas around how you can free cash in your business using the data and facilities of our POS software. We bring to the discussion years of experience ourselves in retail and try and help you look at your data as an opportunity for unlocking value without having to spend more money.

 Click here to sign up.

Free small business POS software training: 10 ways to save time and money

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Beyond the usual training you see POS software companies offer, here at Tower Systems we offer training deep into the business, looking at ways we can touch the business beyond what is usual or common for a small business POS software company.

Next week, we offer a workshop, 10 ways to save time and money using Retailer, for small business retailers using our software.

This free workshop will cover at least ten ways retail businesses can use our Retailer POS software to to save time in their businesses and reduce costs in their businesses.

This training will be based in years of experience across many retail channels. It will reference channel-specific opportunities as well as broader retail business opportunities.

The small business POS software training will offer action items that can be implemented in businesses without costs.

This free interactive and live workshop from us is another example of how we reach out beyond what is usual for POS software companies in what we do and how we do it. It reflects how we help our customers deep into their businesses, in ways that are measurably and appreciably beneficial.

We are grateful to our customers for their support of our free training workshops. It is their support that encourages us to run these week in week out and to go beyond the POS software and provide valuable broader business management training.

Our evolving POS software training workshop program can be seen online at our website on a publicly accessible page. We add sessions regularly, often showing for a month or two our what is coming top in training opportunities.

To participate in an online meeting all you need access to is a computer with a broadband internet connection and a phone to receive a call so you can hear the audio. Each session runs for approximately 45-60 minutes depending on questions.

Tower Systems expands training session topics based on customer feedback, offering new material tailored to needs that have been pitched to us. We love getting suggestions and working on new training content for our customers. Suggestions can be made through our software help desk team.

Free small business POS software training for July 2018

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Tower Systems continues its commitment for accessible free POS software training for small business retailers with new training opportunities launched for July 2018.

We have been running free training for years and continue to do so because our small business retailer customers love it. They especially love the open ended Q&A available at the end of each session.

These sessions are live, online and fully interactive. There is no cost for participation. We fund the call and the tech at our end to make all this happen for you.

Here are the July sessions available for booking now:

  1. Whats new in 2.7.4. Date: Wednesday 4th July. Time: 2pm Description: Find out all the great new features in our latest version of the Tower systems Retailer POs software.
  2. Variants. Take a peek at this new and truly awesome facility in the Tower software. Date: Wednesday 11th July. Time: 2pm. Description: Get a glimpse of this great new feature in 2018 and see if is right for your business. Improve handling of your stock’s colour, size and style.
  3. How discount vouchers work. Date: Wednesday 18th July. Time: 2pm. Description: Come with us on a deep dive into discount vouchers and assess whether this fresh approach to loyalty is right for you. They can help you make more money.
  4. Events. Take a look at this new facility and learn how you can use it to bring shoppers back into your business. Date: Wednesday 25th July. Time: 2pm. Description: Delve into this great new feature in the Tower POS software. Get a glimpse of this great new feature coming in 2018 and see if is right for your business.

Free training is a hallmark of the Tower Systems small business POS software offer. These group sessions are only part of the story. Every Tower Systems customer has access to free one on one training with our customers as and when they want. Booking is easy. This one on one training is on any topic to do with using the Tower POS software.

Tower Systems serves in excess of 3,500 small business retailers in Australia, New Zealand, Fiji and elsewhere. We are grateful to our customers for their support and engagement.

Free POS software train ing for small business retailers

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Tower Systems has announced details of its free live online group training programs through to the end of June. All sessions are available to any Tower customer. Access is free. each session has plenty of time for questions on any topic. Bookings can be made through our POS software training portal.

Meeting Name: Stocktaking for EOFY
Date: Wednesday 23rd May
Time: 2pm
Description: Doing a stocktake in retailer and what option works best for you.

Meeting Name: Stocktaking for EOFY
Date: Wednesday 30th May
Time: 11am
Description: Doing a stocktake in retailer and what option works best for you.

Meeting Name: Getting Ready for EOFY
Date: Wednesday 30th May
Time: 2pm
Description: Get ready for End of Financial Year now. What you need to do and the reports you need to run.

JUNE
Meeting Name: Stocktaking for EOFY
Date: Wednesday 6th June
Time: 2pm
Description: Doing a stocktake in retailer and what option works best for you.

Meeting Name: Getting Ready for EOFY
Date: Wednesday 13th June
Time: 2pm
Description: Get ready for End of Financial Year now. What you need to do and the reports you need to run.

Meeting Name: Stocktaking for EOFY
Date: Wednesday 20th June
Time: 2pm
Description: Doing a stocktake in retailer and what option works best for you.

Meeting Name: Getting Ready for EOFY
Date: Wednesday 27th June
Time: 2pm
Description: Get ready for End of Financial Year now. What you need to do and the reports you need to run.

To participate in an online meeting all you need access to is a computer with a broadband internet connection and a phone to receive a call so you can hear the audio. Each session runs for approximately 45-60 minutes depending on questions.

Accessible free training is key for small business retailers as it allows them to continue to get more from their investment in POS software. Tower has been running these workshops and its free one on one training programs for years. Consistency is important to us and to our customers.

We are grateful to our small business retailers for their support of our training and of the use of our software.

Free small business retailer POS software training for May

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We are thrilled to have a terrific suite of free (live) online training sessions in May for small business retailers using our POS software.

Each session is free to any of our customers. Each includes plenty of time for questions, on the topic covered or other topics.

Here are the May sessions:

  1. 02 May. How to compete with big retailers.
  2. 09 May. How to handle non EDI invoices to keep stock accurate.
  3. 16 May. Events: Take a look at this new facility, learn how to use it to bring shoppers back into your business.
  4. 23 May.  Stocktaking for EOFY.
  5. 30 May. Getting ready for EOFY.

Customers can book through our training portal.

We run  online training sessions each week across a wide range of subjects. These are an excellent way for you and your staff to learn in detail about specific areas of the software.

We also offer free one on one training sessions that are business specific and private between us and the business. There is no limit to how many training sessions any customer engages with.

To participate in an online group meeting all you need access to is a computer with a broadband internet connection and a phone to receive a call so you can hear the audio. Each session runs for approximately 45-60 minutes depending on questions.

The face to face meetings are yearly in capital cities and regional centres across Australia. These are in addition to our weekly online live sessions. We also attend more than twelve industry trade shows offering face-to-face meeting opportunities with users.

Free POS software training for small business retailers

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Tower Systems has announced details of free POS software training for April 2018 for retailers using its smart POS software:

Meeting Name: 10 ways to save time and money using retailer
Date: Wednesday 4th April
Time: 2pm
Description: 10 different ways you can free up time and money in your business using retailer.

Meeting Name: Understanding the End of Shift Reports.
Date: Wednesday 11th April
Time: 2pm
Description: Why is the End of Shift important? How do I check my settings are correct? What do the reports mean? And what parts of the report do I need to use for my accounting.

Meeting Name: Top 10 mistakes in Retailer and how to fix them
Date: Wednesday 18th April
Time: 2pm
Description: Let us show how to fix some common mistakes in Retailer quickly and easily.

The last Wednesday in the month is Anzac day so have not scheduled a session.

Free POS software Xero link training for small business retailers

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Next week, Tower Systems offers a free training workshop for small business retailers on the POS software Xero link and show it can save time, cut mistakes and help guide better quality business decisions.

This free training workshop is the latest in the weekly series from Tower Systems. We offer live and interactive training for small business retailers to help them get more from their tech investment.

We have delivered this free training for years as a service to our customers and to potential customers. It is all part of the service here at Tower Systems.

As our motto says: we’re here to help.

Free workshop: How to get the most from the POS software Xero link

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WQe are thrilled to be hosting another free workshop for retailers sharing knowledge and experience on how to connect your Tower POS software to Xero and facilitate easy and accurate data flow.

This new workshop is another in the weekly series of live workshops we offer our customers.

The Tower Xero link. What it is, how to use it and what to expect from it.

This workshop, like all our workshops, is live,  interactive and educational. We help our customers get more from their software investment, regardless of h9ow they purchase our software.

2018 is young and already we are busy training plenty of small business retailers.

First POS software stocktake training of the season fully booked

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Our first stocktake training for the 2017 season has been booked out. This live and interactive training session will be repeated many times between now and the end of the financial year.

We are thrilled with the support from our small business retail customers who are keen to learn how to get more value from their Tower Systems POS software.

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