CategoryUser Training

Years ago we launched our free live weekly training workshops. We use the professional WebEx platform and offer access at no cost to our customers.

With voice engagement over the phone (we pay for the call) and visual through any computer anywhere, this is a terrific way to learn more about out software.

That we continue the sessions weekly shows our commitment and that we believe actions speak louder than words.

This session is an example of sessions customers love – we set out to shock with what software users don’t know.  It usually works.

Our Aussie company, Tower Systems, believes in making it easy for our small business retail customers to influence the direction of the software and to access free training, long after the system has been installed.

Last week, we launched our first round of free face to face user meetings for 2017. We will host 60 of these this year, starting later in February.

Already, some of our recently announced line online workshop sessions have filled. Not to worry, we will add more. And, for those who cannot make scheduled times, we offer one on one training in the topics covered.

When it comes to POS software training, Tower Systems serves small business retailers.

Our company develops POS software specifically for: gift shops, jewellers,  bike shops, toy shops, fishing/outdoors businesses, garden centres/nurseries, pet shops, produce stores, firearms businesses and newsagents. 
 
Each user meeting includes training, a preview of the next update and plenty of Q&A time.

You would be most welcome at any of these face-to-face events. Click here to book.

Here at Tower Systems we are proud to have continued in 2016 our free weekly live training workshops for users of our POS software. These sessions are popular, often being fully booked, like our session today on how to use our powerful stock manager.

We are grateful to the support of our customers for this free training.

We headed this post actions speak louder than words because we fulfil our promises, we deliver on our marketing claims. This training is one example.

Tower Systems is thrilled to be offering several free online training workshops where we will demonstrate the new facilities offered in our refreshed POS software for small business retail.

These online sessions are in addition to the live and face to face briefing sessions we have been hosting around Australia recently.

Training small business retailers about software enhancements prior to releasing these is important is it helps retailers replace for change or even decide if they want the change.

This and other training is available to our customers at no cost.

In Adelaide today we hosted our first Tower Systems POS software / Magento and Shopify workshop. We are thrilled with the turn out and the result. Plenty of good questions and discussions about how we can help small business retailers achieve a valuable and competitive omnichannel pitch.

Tomorrow it is Sydney.

We have published a video a day this week on this blog to showcase our approach to developing user training as well as marketing materials in-house here at Tower Systems.

The videos showcase how we share information to help our small business POS software users to learn more about our software in a more appealing way that plain reading and a more repeatable way than only one on one training.

Videos are used by us a part of a comprehensive arsenal of training and user support materials. We do not rely on one single medium. But videos are highlighted here as they are a real Tower Advantage^TM. They are a reason to expect a better experience through us.

Customers tell us they love the videos. here is one comment from this week.

I love your training videos and that I can ensure my team receive consistent advice on how to use the software. Thank you!

With close to 150 videos available to our customers, we have terrific resources from which our customers and their employees can benefit.

We are thrilled to be bringing our POS software user meetings to New Zealand next week – Monday and Tuesday. First in Auckland and then in Wellington, we will meet with our customers in a structured and open forum, outlining the latest software and encouraging suggestions for further enhancements.

Christchurch will be covered in a separate trip.

We have shared details with our customers and look forward to seeing them next week.

These latest meetings are an extension of our Australian national user meeting tour where the leadership of the company meets face to face with customers, answering questions, sharing insights and talking about the future of the software.

Tower Systems is hosting one last end of financial year training session tomorrow afternoon, hours before the end of the financial year. This is the last in many such free training sessions and our well-received free 25 minute EOFY training video.

we are grateful to our customers for their engagement with this free training.

We love seeing this on our free POS software training booking page: a practical business management session for retailers FULLY BOOKED. We love it because this will be another group of retailers we help fall in love with practical outcomes they can leverage from their Tower Systems software.

Each of our weekly training sessions has 15 participants – to provide everyone with time necessary for questions and discussion.

The continued strong bookings for all our free raining sessions are appreciated by all of us at Tower Systems. We are grateful for the support.

Tower Systems emailed its POS software customers today with news of additional free training opportunities. In addition to the weekly free live and interactive training workshops, the company announced additional sessions because some upcoming sessions are already full.

We make sign up easy with a direct link from the email. In fact, sign up is as easy as using the software itself and accessing our help desk. We embrace every opportunity possible to show engaging with good technology can be easy.

We are grateful to our customers for their support and love being able to serve them with this bonus training now on offer.

Here are more photos from our recent, in the last six weeks, regional and cap city POS software user meetings for small business retailers. We are thrilled to have met with many engaged and earner to learn retailers.

It is one thing to write you have hosted a user meeting and another entirely to show it was real. What Tower Systems has delivered over recent weeks is real: every state, cap cities and major regional centres. And there are more to come. Plus we have our weekly live online workshops for people who cannot get away from their shops.