Inefficient supplier hurts small business

I’ve been chasing a supplier of products to newsagents to get them to provide invoices electronically. This would enable users of my software to load new stock in a fraction of the time it takes for manual entry. We started doing this in our software in 1990 and that there are suppliers sixteen years on still questioning why they should do this is appalling. The same supplier provides electronic data for a national chain but NOT for small business newsagents. I know if I named them here I’d burn the capital I have with them but they would get an EDI link working with newsagents. I ask them again and if they continue to make excuses I’ll out them as the disrespectful and lazy supplier they are. I estimate that providing invoices electronically could save an average business eight manhours a month. That’s worth $200.00.

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