We’ve had key people from our sales and support teams on the road for a few weeks visiting clients and prospects offering anything from a quick “g’day” to a couple of hours free assistance. The feedback from our people has been that rural people enjoy face to face contact more than their city colleagues. We learn more from rural clients as well – they are more open with suggestions. Our goal in making the visits is to improve our connect with clients. A bonus is the sales we have been given by several either to them or their mates. Again this business came more from rural businesses than in the city. While we like our city clients, there is (generally speaking) more enjoyment in dealing with rural clients.

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