The call from a client starts off as an enquiry but a few knowing questions later you know you’re dealing with another likely employee theft problem in a retail store. The story is the same. A trusted employee. The owner had had suspicions for many months but was in denial. They don’t want to involve the police but they will have to because the financial impact on the business will require an insurance claim. As I see all too often, this theft could have been avoided had the owner managed the record keeping of the business as if the business records were an asset. They were sloppy with their IT systems and the data they stored. This showed the employee how they could help themselves to some cash. It’s why the problem reached the six figure cost. Completely unnecessary.