Our hair salon software is gaining kudos in the marketplace. After several false starts over three years it seems that this year we have really found the right offer for the marketplace. Sales are strong and our opportunity pipeline is stronger than ever. What is most interesting is that we are being compared more and more to the undisputed market leader, shortcuts.
The more we work with hair salons the more our newsagency software improves, odd as that may sound. While on the surface there is not much synergy between hair salons and newsagencies underpinning both businesses is a commitment to customer service. We have found that customer service facilities developed for hair work well in newsagencies – when called something else – and vice versa. For example, our employee roster and some CRM type facilities grew out of a major update developed for hair salons.