Mal Pollard was a gentleman in the true sense of the word. He was honest, hardworking, loyal and cheerful.

It was my pleasure to know Mal for the last twenty years. He was a customer and a friend. It saddened me to find out this morning that Mal passed away last week.

Mal bought a newsagency in Malvern, Victoria, with his mum in 1986 and they put in our software. Back then my business was tiny and, well, rocky. Mal helped us many times and in many ways. He was what people now call an early adopter. His contribution to Tower and how it operated was felt for years.

I and everyone in the Tower family is indebted to Mal.

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