Our expanded and refurbished Help Desk is providing a better work environment for our front line support team. The photo below (6:30am this morning) does not capture the full room nor does it capture the spectacular views across Port Phillip Bay – to the left of the photo – which everyone can see in the room. It is only one of three rooms with the view – Given the team spend their entire day on the phone we saw the view as important to the quality of their day.

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Everyone has their own work station – this room has nine. We have additional facilities in Sydney.

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