We have had a frustrating relationship with MYOB, until recently. For years we battled to keep our software up to date with MYOB changes – so that people using our software could rely on data from our point of sale software transferring directly to MYOB. Standards changed without warning and we were always scrambling.
Last year we took a different approach and engaged a third party company to navigate the MYOB link. The result is a better outcome for our customers and for ourselves. We know from our own first hand experience – linking our retail business direct to MYOB using the third party link between our software and MYOB. The time saving and improved accuracy is appreciated – especially by our Financial Controller.
We were skeptical about having another layer of support involved. It has been fine. Indeed, reducing our reliance on the need to navigate communicating with MYOB directly is a significant benefit.