We have been looking for an additional reception resource for close to two weeks. After receiving just two applications we decided to repackage the position and make it more Admin/reception. Given the mix of work this is an accurate change. This repackaging flushed our six applicants in a day.

While I am surprised that changing a title can make a position more appealing – the position description remained the same – I am grateful we have found some new candidates keen to work.

As it so often happens with these things we have uncovered two candidates with skills outside the area we want to fill that we may create an additional role in our customer service area. I’ve learnt over the years the value of grabbing a good candidate even if you don’t have a vacancy at the time.