We are proud to announce that we have commenced producing training videos for users of our point of sale software. The videos will be available from our website, free to our customers. From what we understand, this is a first for small business software in Australia.
The first video in production now will be released as part of a series of videos for existing and new users as well as new employees in businesses where our software is used. Our goal with this project is to improve consistency of knowledge and thereby the consistency of use of our software – in pursuit of better business outcomes for our customers.
While video training will not replace live in the flesh training, it will provide a package of basic education and further help Tower customers get more form their IT investment and be more compliant. We will provide access to the video training via a password.
We have established a sophisticated Apple Mac based edit suite in-house to provide us full control. Our investment in the first phase of the project is in the order of $25,000. If customer feedback is positive, we will extend this investment further to provide more comprehensive video training.
We anticipate announcing the availability of our first training video within the next two weeks.