Three weeks in and our new Saturday help desk service – on top of our usual after hours support coverage – is proving popular with our small business customers. Feedback from customers has been appreciative of the service – especially that we can connect ton their businesses to resolve any complex issues – something which is difficult through a traditional after hours service.

On a day like today, AFL Grand Final in Melbourne, it is especially appreciated as everyone is in a such to get work taken care of so they have a free shot at watching the game. It’s times like this that access to good support is essential.