Tower Systems yesterday settled on the purchase of Quayside Newsagency in Frankston.

This provides us with another newsagency in which to experiment with our software, train our Help Desk team and improve the connection we have with newsagents and newsagency channel suppliers.

Our investment is further evidence of our commitment to newsagents and our desire to walk in the shoes of our customers in order to better serve their (and our) needs.

Simon Frost has been promoted from a key role on our Help Desk to manager of this business, reporting direct to me. Simon has been working on Sundays at our newsagency in Forest Hill for the last year.

We have much work ahead of us with this purchase and look forward to the lessons to be learned and results to be achieved.