We have just announced to our user community fourteen new user meeting dates and locations we will get to between now and mid December. This latest series will bring to well over 70 such meetings for the year.
This round of user meetings will preview the new release of our software, provide training on common areas our Help desk is asked about and answer questions from the floor.
A typical user meeting will run for between tow and three hours. The first hour is structured content delivered by our team and the remainder driven by our users.
I try and get to most user meetings to maintain personal contact with our community. If I can’t make it one of our senior managers is there along with sales and support people. I like having sales people in front of people they have sold our software to as it holds them accountable. I hear stories of sales people who disappear once they sell a system and vowed years ago that such stories could not be spread about Tower Systems.