Tony Smith is an unusual bloke. A farmer for twenty-five years, Tony moved to IT a year ago, putting himself through tertiary training to take his practical computer knowledge to a more formal level.
We hired Tony for his IT skills and his life skills. It’s one thing to know stuff about computers and another to understand context. Tony’s maturity adds to the diversity of our Help Desk team and is part of what makes the Tower experience different. A hood support team is not one person, but, truly, the sum of the parts. Tony’s knowledge of sheep is also helpful.