We hosted our first online business discussion yesterday. This was different in format and content to the training and user meetings we have hosted in the last ten days. We used facilities in the software to discuss business performance of the participants and to consider ideas in pursuit of growth.

Being an open forum, the course of the discussion is driven very much by the participants. Key to the success of a session like this is people being open with each other – it’s refreshing.

It is a challenge in navigating the meeting management technology to ensure that everyone gets to participate and the meeting moves forward.

Playing outside the traditional IT company / customer relationship is something we enjoy.   We will have additional sessions announced by the end of the week – user feedback has been excellent.