Following several missteps, new software standards are close to a reality for newsagents across several product categories.  While some suppliers have listened to the needs of newsagents others have not. 

I cannot go into detail here for confidentiality reasons but do note that some of the changes are disappointing – an opportunity to cut labour costs out of the management of a newsagency has been passed up.  Newsagents remain condemned to manual processes in some key areas which cost time and cause mistakes to be made. In 2008, such arcane practices are out of place.

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