I received a call from a retailer today with a dreadful story about employee theft in their business. I’d never spoken with them before and their business is outside our traditional area of interest so I was curious as to how they came to know about Tower Systems and our work on theft eduction. It turns out they read a story online published by Smart Company in which I am quoted.
I recall the interview early last year, it was a robust discussion about the impact of theft on retail businesses.
The issues discussed in the Smart Company article remain relevant today, small business retailers are being ripped off primarily because of poor management control. I learnt my lessons the hard, expensive, way. At least we have been able to reflect the learnings in good theft management facilities in our software.
In checking other content online about theft I came across Retail IQ News & Views where our theft reduction tips are quoted. I’m happy for the issue of theft in retail to get as much coverage as possible. It’s a problem which kills many small businesses.