For several years now we have provided a free day of training to anyone buying a newsagency where our software is used. This free training is usually delivered prior to take over and helps prepare the purchaser for the business in advance. I was talking to a newsagent this week who told me that the free day of training is what made his business more appealing to the family which signed to buy their newsagency. It demonstrated, he said, an IT relationship which helped better present the business.
People looking to buy their first newsagency have a lot of information to assimilate. So much that there is no chance they can remember it all. Our training is designed to make the computer less daunting and to show where they can find what they need. More important than that, we establish a rapport which is often the beginning of a wonderful new business relationship.