how_starbucks.JPGHow Starbucks Saved My Life by Michael Gates Gill could easily be one of those syrupy feel-good quasi-business books you finish in the blink of an eye. I bought it through Amazon when buying some other books and left it on the shelf for too long. I read yesterday How Starbucks Saved My Life when I sent eight hours flying. I couldn’t put it down. Michael’s very personal and honest story touched me. His story of what he learnt in his first year at Starbucks is inspirational. Buried Michael’s personal story in an excellent business book about business processes, communication and leadership. I highly recommend this book to any business owner.

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