A key benefit of owning a newsagency and a software company has been evident this week in two separate meetings with two major newsagent suppliers. Both suppliers wanted a behind the scenes look at how their businesses interacts with a newsagency.
In separate meetings we have taken the suppliers through the operational implications for newsagents of data issues – both incoming and outgoing – to demonstrate the value of tighter processes at their end to improve outcomes for newsagents.
It is good to be able to participate in a discussion about options they are considering and workshop these options from a newsagent perspective.
Usually, software companies are brought to the table once standards are set and that makes sense. Over twelve years owning a newsagency helps us bring additional perspective to discussions which can precede the usual software company discussion.