We are in the final stages of editing our new employee manual. With more than 75 people directly employed by Tower and its retail businesses it has been important that we lay out shared obligations, our processes and some important stories of what we believe in. Documentation like this is a key element to achieving consistency in what we do.
Reviewing some of the content has been interesting. On the one hand formal information is essential in business. However, it can come across as impersonal too legal. So we are walking a fine line as we ensure that we meet our obligations to fully inform on processes yet do so in a way which reinforces the relaxed approach we take to business.
The manual will be ready for release to our entire team by the end of this month.