Renata Keran celebrated 21 years with us this past week.  It shames me to admit that I did not know until someone gave me a 21st key to sign.  What touched me was that one of our team members remembered and organised a key to say thanks.  By the time the key got to me to sign it was almost full of kind thoughts and thanks for Renata.  I was very touched by this – the appreciation of a colleague.