Just about every retail business we work with handles special orders – items purchased specifically for a customer. We have recently enhanced how we handle this based on customer feedback. From the moment a customer requests that something be ordered especially for them, our software tracks it – through ordering from the supplier, receiving the item, letting the customer know the item and, finally, to the sale.
We provide our small business users with certainty around special orders. We help them deliver corporate quality yet very personal service. This is where small business excels, in being personal. Through the special orders facility of our software our customers are able to serve their customers professionally and personally.