This morning we demonstrated again our commitment to our customers.  We heard that the Sunday Telegraph will not reach some newsagents due to power problems.  To help Tower Newsagents, we prepared advice on how to ensure that customers due to receive the title are not billed and issued this through our various communication channels.  Under Stock Maintenance, click Non Arrivals, enter the details and click Add Non-Arrival.  Everything will be handled for you inthers of billing.