We are finalising the installation of a major update of our Sage CRM software. This will enhance the functionality of the software at the heart of our company. Our CRM solution manages sales leads, customers, the help desk and other client contact functions. Keeping this software up to date is key to the timeliness and quality of our customer service.
We had a choice some years ago to continue with our home-grown CRM solution or to purchase world class software. We made the investment in the latter and have not looked back.