Our new repairs software is up and running in beta test sites. This new software, specifically developed for businesses undertaking repairs – jewellers and bike retailers – is comprehensive, a complete replacement for what we had previously.
The development project has taken much longer than forecast because of technical challenges we encountered in executing to the requirements put to us by customers.
From the moment a customer hands over a watch or ring to a jeweller for repair, we track the job and all elements which go into costing the work – regardless of whether the work is done in-house or externally.
The new software is a testament to the patience and help of our customer base.