We have been working with XchangeIT and magazine distributors on their data problems. Late today they passed on this information:
Given the number of issues we experienced this week with missing DD2 files, Network Services has opted to resend files as a back up to XChangeIT Link members only. This will result in many agents getting duplicate files, which they will need to be aware of. XChangeIT will send out a headline informing agents that we are sending out the DD2 files again and advising agents to not download them if already received.
Our support team can advise if there are issues handling duplicate files – the software handles this.