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This is the view from the National Help Desk this morning.

While we have help desk facilities in four states, our Melbourne office (our Head Office) manages 80% of the call traffic. When I bought the office, the view is what won me. It is sensational – more so in person than you can see from the photo. Every day we get to see shipping traffic, weather changes and, well, life on the streets and in the parks below.

I decided on giving the Help Desk the best view in the office because their job is the toughest. They are on the phone all day, often dealing with complex questions from people not familiar with technology. So, rather than the usual gloomy windowless cubicle, I gave them the best seat in the house. With Melbourne’s weather recently, that seat has delivered some amazing sights – last week’s lightening show was spectacular.

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