Given the problems with the Cardplai product since launch, their poor communication with our customers and consumer dissatisfaction with their offer, I want to go on the record and say that we withdraw our endorsement. We supported Cardplai for no compensation whatsoever. We felt it was good for newsagents. The promised promotion of newsagents has not materialised. The commercial benefits for newsagents have not materialised. The company has placed barriers in the way of open communication with newsagents.
We have stopped selling cardplai products in our newsagencies.
We wish Cardplai all the best and note that we will not block access on our software platform.