In the ramp up to December 31 when all newsagents using EDI need to switch to the new XchangeIT Link platform, we will have additional support services. These additional services go beyond traditional support and offer business advice, help in escalating issues with magazine distributors and help installing the new XchangeIT software.

While most questions do not relate to our software, we have a team of industry experts and we’re happy to make them available to help newsagents making this important transition.

The key to a good transition is to read all of the information provided, follow all steps and take your time. There will be bumps but they are management is you keep a cool head.