Retailers get swamped this time of the year with people returning gifts and pre Christmas purchases. We help our retail partners cope with the challenge of checking returns thanks to some cool facilities in our software.
It is easy to find a sale based on the item – this can be useful if the customer does not have the receipt.
We can also provide a fence around refunds – enabling retail employees to say that they do not have the authority to process the refund.
Our software can create a credit to be held in the system for future use – rather than giving a cash refund.
Our retailers can also very quickly find the sale by scanning the receipt – this immediately takes them to the sale and from there they have a range of options.
While it is up to retailers to decide how they want to handle refund requests, our point of sale software stands ready to help through the process and to provide certainty for front line retail staff.