Some newsagents using Bigpond for internet access and email are finding their emailed newspaper home delivery accounts are being treated as spam by the Bigpond mail servers and therefore not getting through.
To circumvent this, we have provided newsagents affected with access to our private mail server for the sending of home delivery accounts. This service is provided without cost and with assistance in getting the settings right.
Their Tower Systems home delivery software operates as normal. The only change is that our mail server is used for sending the accounts rather than their Bigpond service.
We are pleased to be in a position to offer support which goes beyond traditional software support.