Preparations for the court case POS Solutions has brought against us are continuing. POS has indicated that they plan to seek $2 million in compensation from us based on the number of newsagents who have switched to Tower Systems Point of Sale software from their software. I am looking forward to see how the case plays out in court when it eventually gets there.
As I told one of the owners of POS when he and I discussed their considerable customer losses three months ago, the best way for them to address this would have been to deliver better quality software backed by better quality support.
Blaming a competitor for sales losses is like a kid blaming another kid some something which they themselves have caused to happen.
We continue to welcome newsagents switching from the POS Solutions software to our software. We promise to work hard to make the transition as easy as possible. We also promise friendly and professional service backed by a whole of company commitment to genuine customer care.