With more than 130 specialist bike shops now using Tower Systems’ Point of sale software for bike shops, we are established as a leader in serving bike shops internationally.
Bike shops we focus on are those which sell specialist bikes, clothing and services, not the mass market.
Our market position was brought home to us earlier this week when we were approached to offer our Bike Shop software for resale in the United States and again yesterday when we were approached. This is an opportunity we are considering for next year once further research into the needs of the marketplace have been completed.
Bike shop owners use our bike shop software to serve in a range of key business areas, in addition to traditional point of sale areas, including:
- Serial number tracking.
- Warranty management.
- Repairs (on site and off site) management.
- Manufactured goods.
- Customer loyalty management.
- Bike supplier EDI interface.
- Customer follow up.
Bike shop owners and managers who switch from a generic POS or accounting system to our specialist software tell us that the time saving more than pays for the investment. Our purpose built processes integrate better with bike shop workflow than the bending necessary of generic software.