Raul worked with us for just over a year, talking with many of our customers every day in his Help Desk role. His energy in conducting his role and commitment to continual improvement were inspiring. We were glad he was on our team. So were our customers.
Raul and Maite came to Australia two years ago from Venezuela in search of a new life. He joined Tower Systems in October last year. He brought to his role a diverse range of IT experience backed by equally diverse education – his undergraduate dregree was a Bachelor of Petroleum Engineering.
Here are some of the comments received from our customers on hearing the news of Raul’s passing:
We are very sorry to hear of Raul’s passing. We have had many support calls dealt with by Raul and he was such a pleasant and energetic member of Tower Systems. Our sincere thoughts are with his family and your company as this must be a real shock for all concerned.
Our condolences to his family. Raul was always helpful, a great loss.
Sad to lose a member of the Tower Family. Our condolences to his family.
Very sad news. Raul helped us with a problem just this week. Will certainly be missed.
So sad to hear this news. Raul was always so helpful.
Very sad to hear, he was a great member of your support team. Our sympathies to his family.
We were very sad to hear the news of Raul’s passing. Raul helped me out on several occasions with such good humour it was always a pleasure to speak with him. He will be missed.
I’m very sorry to hear that. This man gave me information that I trusted, and so, for me, he was an man of integrity. (Someone trying to do his best – and he was the best for that fact alone) He was not afraid of being without the glossy hard shell and I trusted him for that.