While half of our newsagency software sales come from selling into locations without a computer system, half comes from newsagencies where another system is being replaced by us.

The three most common reasons given by newsagents for switching to our software are that their existing system was not being kept up to date with industry standards, that customer service was poor or that annual support was too expensive – or mandatory or both.

With 1,700 newsagents as customers Tower Systems has the critical mass which is essential to ensure we meet changing industry IT standards on time, that we back our software with knowledgeable, assessible and understandable help desk support and that we do all of this for a cost which is affordable and fair for all of our newsagent customers.

As the number of software companies specialising in newsagencies shrinks, newsagents can be certain of our commitment thanks to our size and the growth we are achieving from churn.