We have increased the headcount with the successful hiring of Jeremy To for a new help desk role within Tower Systems.
Our new team member starts this coming Monday and following intensive training will start having contact with customers.
This new role is part of a series of changes we are making to further enhance the Tower Systems customer experience.
We feel that it is important to publish names when we make such changes as it demonstrates transparency. Anyone can announce anything but with a name you can check for yourself and discover that it is true. This is another customer service focused move by Tower Systems.