Mike Hill has accepted the challenge of taking on the role of Customer Service Manager for Tower Systems.
Mike brings terrific knowledge of our software and a passion for customer service to this role. He is tasked with developing and directing our Help Desk team and delivering on the Tower Systems promise of timely, professional and engaging customer service.
This role is an important management escalation point for customers with concerns about contact with the Help Desk.
We feel that it is important to publish names when we make such changes as it demonstrates transparency. Anyone can announce anything but with a name you can check for yourself and discover that it is true. This is another customer service focused move by Tower Systems.