For years now we have provided publicly accessible advice on how to setup computer hardware to operate with our software. This advice is regularly updated as the hardware and operating system requirements of our software change.
This advice, Advice sheet B, in the support area of our website, is especially useful for local technicians in preparing hardware they have sold to our customers … if they read it.
Unfortunately, too often we find that local technicians think their way is best. This always results in our clients calling us to clean up the non-standard system setup mess left behind.
We publish our advice to help save time and money. Local technicians who do not follow our free advice end up costing their (and our) customers more than they should.
We supplement our written advice with free telephone advice in advance of an installation. Those who the up this opportunity benefit.