With so many applications coming through we have completed our first cut of applicants for the new Help Desk role we are creating at our Head Office.

While is is unpleasant delivering bad news, try and do this in a constructive way, explaining why we are saying no to them and yes to others.

The first cut involved a circular process which saw each applicant considered twice.  In this phase we are considering communication in advance of IT skills.  So much of success in any Help Desk role is about communication.  Applicants who read our advertisement and demonstrated this in their application were more likely to get to the next round.

While we have left the ad running on Seek and are still welcoming applications, we are moving forward with those now on our short list.

Since this is a new role for the company, there is no urgency.  That said, we’d like the successful candidate in and settled in advance of Christmas.

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