We have received applications from many candidates interested in our new help desk role and our advertisement has not even been running for a week. We triage all applications and only keep those from the very best candidates. We then put these through a pre-interview screening process designed to further cull the candidate pool.
While time consuming, our pre-interview process results in the best quality candidates presenting for interview. Our goal is to commence interviews late next week. We anticipate interviewing up to ten candidates for this role.
By taking time in selecting candidates we are able to find those with the most commitment to customer service and affinity with small business retailers.